04 销售服务（4 / 4）
shirt had lost its lor after the first washg
这件衣服洗了一次就掉颜色了。
4 we can chan a new one for you
我们可以为您换一个新的。
5 there&039;s a ality proble with the shoes they were broken easily
这鞋的质量有问题，这么容易就穿破了。
6 would you like an exchan or a refund?
您是想要换货还是退货？
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